by Purple mattresses are some of the top mattresses on the market. They last pretty long and offer excellent value for money. But how long does that take to reach your home?
Well, the delivery times will base on your location. But there are a few other minor details that you need to consider. And in this guide, we will shed some light on all of them, so continue reading to find out more.
How to Have a Purple Mattress Delivered?
Purple delivers to most locations in the US and Canada. And free shipping is applicable on shipments to the 48 contiguous states. For all other regions, there is a shipping fee.
All mattresses weighing under 150 pounds are delivered with a standard ground shipping option. However, you have the option to upgrade to white-glove delivery for some additional charges. In contrast, mattresses that weigh over 150 lbs will come with complimentary white-glove delivery.
Your mattresses will arrive all rolled up and vacuum-sealed in their plastic tube. It will have convenient handles for carrying, and you will review your tool for easily opening the package.
Once you place your order, you will receive white-glover or standard ground delivery.
Standard shipping
After placing your order, your mattresses will leave Purple’s warehouse within 3 to 5 days. The delivery process will take another 3 to 5 days when you will receive your mattress at your doorstep. Standard shipping is free throughout the 48 contiguous states of the US.
White-glove delivery
This option includes services with setting up the mattress inside your home and removing your old mattress. Now, due to the nature of this service and its purpose, it might add 2 more weeks to the entire delivery schedule and setup process. You can reach out to Purple’s customer service team for further information on when you will receive your mattress.
Does Purple Offer Premier In-Home Setup Delivery?
Purple offers premier in-home setup delivery only for select mattresses that weigh under 150 lbs. This service is available as an upgrade, and you will have to pay a small extra fee. However, you can free-of-cost delivery via FedEx directly to your doorstep.
Mattresses that are over 150 lbs come with the complementary premier delivery because they are too heavy to be delivered via standard ground shipping. But premier in-home setup delivery is only available for customers from the 48 contiguous states.
After selecting your mattress, you must go for the in-home setup delivery at checkout. This opinion is unavailable on FPO/APO addresses and locations in Hawaii and Alaska. And there are some additional restrictions applicable here as well.
This option is suitable for orders directly placed via the Purple website or via direct order phone sales and Purple’s authorized retail outlets. The Premier In-Home Step Delivery is not applicable on purchases made through any 3rd party retail outlets.
What’s included in this delivery option?
The Premier In-Home Set Up delivery options include:
- Direct shipping and delivery to your home.
- Opening and preparing the merchandise.
- Inspect all items.
- Placing the merchandise in your home.
- Removing all packaging materials along with cartons.
- Standard old bedding removal (if selected at checkout).
But Purple reserves the right to refuse the removal of stained or soiled mattresses or those showing evidence of any insect infestation.
By choosing this delivery option, you are giving free consent to entry by Purple and its independent contractors to enter your home and your personal living space.
And by giving your free consent, you assume the risks associated with having third-party invitees inside your home.
Keep your home and space ready, ensure all pathways are clear and eliminate any breakable items within the delivery path.
Where Can Purple Ship to?
Purple ships its mattresses to all locations in the US and Canada. The 48 contiguous states if the US can get free of cost shipping. Whereas all other locations are subject to a delivery fee. Standard ground shipping is available on all orders, but you can upgrade to white-glove delivery. For mattresses over 150 lbs, you will get white-glove delivery as a compliment.
How Will My Purple Mattress be Shipped?
All Purple mattresses come rolled up and vacuum-sealed. The mattress will be inside a plastic tube and has a couple of carrying handles. You will get a tool for conveniently opening the packaging.
If you go for ground shipping, the mattress will be delivered to your doorstep. But go for the Premier In-Home Setup option. You will get white glove delivery and old mattress removal with conditions.
Packing a mattress like this becomes much easier to move around from one room to another, and you don’t need much help to set it up. That’s why bed-in-a-box has been such a huge hit because setting up a mattress the traditional way is nothing but a hassle, and you will need an extra pair of hands for assistance.
Why is the Purple Mattress Delivery Time So Important?
If the customers have a new baby, they need a mattress as soon as possible. It’s because there would be no place for the baby to lay down comfortably (also check 8 best organic crib mattresses).
But it’s not just the mattress of a newborn’s well-being but the sleep quality of the entire family (also check 10 great mattresses for kids) will be at risk if they have to spend a night or two on an uncomfortable surface. Quality sleep surface has an integral role to play in well-being, and you will be able to take good rest before you’re ready to take on a new day.
The speed of the delivery will entirely depend upon your location and how much it is close to one of Purple’s warehouses. Of course, the closer a warehouse is, the sooner you receive the mattress. Just choose the right option based on how early you will be able to get it by having a look at the shipping map on Purple’s website.
Conclusion:
Purple mattresses are some of the best on the market, and there is no surprise that you are so happy about your new mattress (check 10 top-rated mattresses with great comfort). But you will have to wait a few days for your new Purple mattress to come.
Therefore, you must explore all your options at checkout after you have selected which mattress you want to go for. However, Purple offers various delivery options. You can go for their pick-up service and bring your mattress home on your own.
Purple mattress shipping FAQs
Are Purple mattresses delivered in a box?
The original Purple mattress features medium and HD foams. It means they can roll up airtight in the box and ship to the customers with self-setup without any hassles. They come in their plastic tube along with a tool that you can use to open the packaging.
When can I expect my delivery?
After placing an order, your mattress will leave Purple’s warehouse within three to five days, and the delivery will take another three to five days before you receive your order. You will have to wait for around 5 to 7 days after placing your order using the standard ground shipping option.
How long is delivery with Purple?
Standard shipping will take around 3 to 6 days, but heavier items can take around 4 to 8 days, depending on the delivery address and the distance from the nearest Purple warehouse.
How do I ask for faster delivery?
The Purple mattress offers Next Day Delivery in select areas. You will have to look for more information on their website.
How can you track your purple mattress order?
You can track your order by going to your Profile and clicking on My Orders. From there, you can select the order and click on View Order Details, where you will see Track Shipment. It will allow you to see the current status of your order in transit. You will also get your estimated dispatch date and delivery on this page.