The process of getting a free mattress from Amazon is quite simple. The first thing you have to do is go for the Amazon Prime Membership if you want to get a free mattress from Amazon. Then the next step is to choose your mattress (check the top rated mattresses) and add it to your cart.
So, you will have to complete the checkout process and choose free shipping for the delivery. And in the end, you must return your mattress within the trial period to get your full refund.
That’s the entire process, but there are a few details you have to consider. In this guide, we will explain them all in detail. So, continue reading to enjoy your free mattress from Amazon.
Can you Get Free Mattresses from Amazon?
Amazon has a pretty convenient return policy like most other online retailers do. But the most important thing here is that you don’t have to provide Amazon with proof of your purchase to avail of this benefit when returning your product.
You don’t have to provide them with proof of purchase because your purchase data is already stored on Amazon servers. However, they will know that you have purchased it and are now looking to return it using the policy for a refund.
If you want to return a defective mattress, you must provide your order ID and some pictures of the defect you claim.
Returning Your Mattress to Amazon
After purchasing your mattress from Amazon, you can send it back to them for a refund or another mattress without any additional cost.
If your mattress is in pretty good condition, you will only have to get in touch with the seller to get all the details on how to make a return. Some Amazon sellers fully follow the return policy that Amazon has set for them.
Others can set their own rules and regulations for their returns. Hence, you must check the returns policy of the sellers from whom you have purchased the mattress and ensure you are properly covered if you are going for a return.
Before shipping your mattress, ensure it is packed into its original packaging materials. And, of course, you can request your return label directly from Amazon to make things work even more smoothly.
Furthermore, you can contact the manufacturer and find out their return policy. When you get your return label, repack your mattress and arrange your pickup. If you are going for UPS, make sure you use all the original packaging materials for your mattress.
What’s the Return Policy of Amazon Mattress?
With Amazon’s mattress return policy, you must return your mattress within 90 days from the day you received the mattress. You have to understand this because the return policy doesn’t start from the date of purchase.
But you must remember that you might not get a full reign after claiming your return. Therefore, you need to follow your mattress companies’ guidelines very meticulously.
Ensure that you keep your mattress within its original packaging materials and that it stays clean. Right after your return has been confirmed, you can choose to donate your mattress to any charity or can even choose to recycle it.
You Have to Include Everything That Comes with Your Mattress
Before shipping your mattress back to Amazon, you must include everything that comes with your mattress. This means you have to keep the mattress in its original packaging materials.
You have to make an effort to wrap your mattress in these materials to the best of your capacity to prevent it from any damage on its way back to your seller. It’s important because you cannot claim a refund for a damaged mattress. Expect 2 to 3 weeks for refund processing.
If you are not sure about the quality of the mattress that you have received, get in touch with the seller. Some sellers allow you to pick up the mattress from your home without additional cost.
Make sure you go through their return policy, and if they offer a free-of-cost return, you need to contact them before you do anything else.
According to the return policy, it’s their responsibility to take care of the return procedure. Therefore, you must choose a brand that offers this service because it can save you tons of money.
Return Policies of Other Brands – A Few Good Examples
Purple’s Return Policy
A Purple is a good option as their return policy allows you to return the mattress by just getting in touch with them and requesting a refund.
They will send you a replacement, and you will only have to wait for the trial period to expire and see if the replacement is better than your first purchase. Many people consider Purple’s free trial a good option because you don’t have to wait 30 days to try it out.
Tuft & Needle Return Policy
T&N offers a free-of-cost return program, but there is a catch. You can only return just one mattress per household within a year. You should consider contacting the mattress company directly if you want to return your mattress.
This way, they will take care of the entire return process and take it away from you. T&N donate that mattress to a charity, and they can donate the mattress to you. You can directly contact T&N to arrange all this.
Getting Your Free Bed Mattress from Amazon
There are 2 different ways to get your free mattress from Amazon. And the first one is to be an Amazon Prime Member, and you will be able to get your discount immediately.
So, if you are not a member, you must sign up. As soon as you do, you can access your shopping cart and all your order details directly on Amazon. Moreover, you will be able to place your order swiftly and will be able to receive your product even faster.
Similarly, you will be able to request a refund within just a few days after you have received your new mattress. But you will only be able to do that if your expanded mattresses remain unopened or in its original packaging. Your mattress must not be damaged or expanded for any reason.
Nevertheless, if you don’t like your mattress, contact Amazon directly and go for a refund in the same period. Some brands also offer warranties on their mattresses listed on their product pages. And of course, if you need more information, you can always contact customer service.
An Exchange or a Full Refund
If you have received your mattress and have seen that it’s not the right option for you. You can go for a refund or an exchange. Amazon’s team will pick the mattress up from your site and issue a refund if you don’t want to keep it.
This way, they will donate the mattress to shelters or dispose of it using an environmentally-friendly manner. But if you want to return your mattress, Amazon will only issue a refund if it remains unopened.
If the mattress is damaged somehow, they won’t accept it. So, the better option for you here is to return your mattress directly to the store. Following this route will ensure the mattress is disposed of in a greenway.
Your Unique Order Number
After completing your purchase, you will get an email from Amazon containing a particular order number. It will come in handy for you to track your delivery status.
It will tell you which courier company will deliver the mattress. In case of any issue, you can directly contact the customer service Amazon.
But you can reach them out via email. This is because it can be faster than getting in touch with Amazon using the phone. It’s because the phone process can get lengthier.
Final Word
If you are purchasing a mattress online, make sure that you go through the returning policy thoroughly. Most brands will offer a refund if the mattress is damaged. You can make the return within a specified period. You can contact Amazon customer service to get the mattress pickup service.
Moreover, you will have to provide them with your order ID. Finally, include any pictures of the damaged mattress you have received. There are several ways to get your mattress free from Amazon.
But you must know the terms and conditions linked with different options. So stop waiting and make available this benefit that Amazon has to offer for its Prime customers.