by The Intex can be your next best air mattress you will ever sleep on.” Its surface is flat and firm and prevents sinking throughout the night. The low price, large range of sizes and heights, and excellent air preservation will give the sleepers an extended period of tranquil sleep. The mattress is comfy, supportive, and durable. That comes out of the box and fits right back for convenient storage.
The mattress warranties are a significant client care policy that adds value to the purchase of a mattress. A solid warranty shields you from defective materials and craftsmanship.
Understanding the terms of a mattress warranty could assist you in making an informed selection. It will be particularly beneficial if you have any problems with your mattress in the future.
Overview of the Intex Air Mattress Warranty
Duration of the Warranty Coverage
The Intex air mattress was created with the best premium components and expertise. It has a limited warranty of one year.
What the Warranty Covers and Excludes
This limited warranty covers defects in artistry or components determined by the business. This Limited Warranty is exclusive to Intex-manufactured parts.
The warranty does not apply if subjected to carelessness, incident, misuse, inappropriate, incorrect care, or storage spaces— abnormal product use. The Limited Warranty does not cover unauthorized adjustments to the air bed. The Intex mattress guarantee does not cover any accidental product damage.
Moreover, the warranty does not include tears and wears, abrasions, and punctures.
Conditions and Requirements for Filing a Warranty Claim
To file a warranty claim, original purchase proof, and recent documentation are required. You must maintain these papers for warranty service for one year. On full purchase, the warranty only covers the mattress elements.
Intex Air mattresses may be registered on their official website or by contacting their customer care staff. Contact the Intex service center if a manufacturing issue is found during the first year. If the Service Center instructs you to return the product, properly wrap it and send it to the Service Center with shipping and insurance pre-paid. The Intex Service Center will check the returned product and verify the claim’s legitimacy upon arrival. If the terms of this guarantee apply to the item, it will be repaired or substituted at no cost.
However, we suggest the Saatva mattress, as it comes with a lifetime warranty. If a bed is defective in construction or materials, Saatva will replace it for free.
Detailed Examination of Warranty Coverage
Defects covered under the warranty
The guarantee will cover any building flaw that results in a visible depression or fault with regular handling and maintenance of the mattress, as specified in the Intex air mattress and usage instructions. The business will replace any components that cease to operate, come apart, or fracture under regular use. Any mechanical or sagging faults discovered after the mattress completely recovers after unpacking require a warranty claim.
Warranty exclusions
The warranty does not cover any specific size changes or comfort preferences that arise from regular usage and are a natural part of advancing age. If staining, unsanitary circumstances, weather damage, bug invasion, or harm from fires or fluids caused by inappropriate handling or overuse, these things are excluded from the warranty.
Filing A Warranty Claim
A step-by-step guide to filing a claim
- Open the Intex air Mattress website and go to warranty periods and click on the online
- You have to fill out the form given on their website.
- Start by filling it with your name, subject to inquiry and email, and completing the form with all the requirements asked in it.
Required Documentation and Evidence
You should keep your purchase documents, as proof of buying will be necessary and must be submitted with warranty claims. Otherwise, the Limited Warranty will be void.
Contact information for Customer Support
You can contact the Customer Service Center for complete warranty details on replacement components. If you have any questions or issues, call (310) 549-8235 Monday through Friday from 8:30 a.m. to 5:00 p.m. PST. You can fill out the online form for prompt response.
The Warranty Will Be Void if it Undergoes any of the Following Conditions.
- Removal of original mattress tag.
- If you sell or gift your mattress to the new owner.
- Improper care of the mattress.
- Evidence of spills or damage can void the warranty.
Does Intex Air Mattress Come with a Free Trial?
No, Intex air mattresses do not come with a free trial.
We strongly recommend you the Saatva mattress. It is one of the most popular mattress brands, giving 365 days night sleep trial.
Conclusion
Buying a mattress is a significant financial commitment when it comes to a matter of comfortable sleep experience. That is why, before making an actual purchase, it is critical to investigate and comprehend the mattress warranty.
You will be at ease as it will safeguard your money without fearing losing it in the wrong product. A warranty guarantees the product’s quality. You can gain the company’s complete trust in its goods. It is one of the most important primary considerations when selecting a new mattress.
Intex Air Mattress Warranty FAQs
What is the Duration of the Intex Air Mattress Warranty?
The Intex air mattress gives 1 year of limited warranty.
Does the Warranty Cover Normal Wear and Tear?
It does not cover the ordinary wear and tear that occurs with use.